In seeking support for the applications offered by the SBGrid Science Portal offers FAQ and Documentation which may quickly assess the problem.

Support

  1. FAQ have been developed to address the most common issues a user may experience in all aspects of the website and application use.
  2. The Contact area is for additional questions or your support needs are not met by the FAQ and documentation.
  3. The Monitoring area is available to determine how activity on the cluster may be effecting any jobs currently running.
  4. Instructions on how to get a Grid Certificate will provide a step by step guide to help you through the process.