Frequently Asked Questions

  1. Who can register to access Portal applications?


    Any Structural Biologist with a valid institutional e-mail (non-profit or educational establishments) can register for access to portal applications. If others wish to be considered for registration please send an e-mail to the developers.
  2. What is the status of my WSMR or DEN job?


    You will receive an e-mail when your job status is updated. You may also choose to examine the general status of our computer clusters to see how busy they are by choosing the Monitoring option under resources.
  3. There are errors in my job submission, what do I do?


    There is documentation for each application: WSMR and DEN. Please review these. Also take note of the form validation errors which are returned to you.
  4. I'm a developer who has a similar application or has interest in learning more about Grid Computing that was used on the portal?


    Please refer first to the publication which may be of interest here. Or feel free to Contact the developers.